At Zynoro, we prioritize transparency and respect for your personal data. This Data Usage Policy outlines how we use tracking technologies and other tools to enhance our platform, improve user experiences, and support our online education services. We aim to provide clear and detailed information so you can make informed decisions about your data and how it's handled while using our services.
Tracking technologies are small tools that help us understand how users interact with Zynoro’s online education platform. These may include cookies, pixels, or similar methods that collect information about your browsing habits or preferences. By gathering this data, we can improve functionality, tailor experiences, and ensure our platform meets educational needs effectively.
Some tracking technologies are essential for Zynoro to work as intended. For instance, cookies might ensure you remain logged in while accessing multiple learning modules or save your progress within a course. Without these tools, critical features—like managing user accounts or submitting assignments—would not function properly.
Functional trackers help make your experience smoother and more personalized. For example, they might remember your preferred language setting or suggest courses based on your previous learning activities. These tools don’t just make the platform more convenient—they ensure that your journey through our educational content feels tailored and engaging.
We also use tracking technologies to gather insights about how users interact with Zynoro. These analytics help us identify which lessons are most engaging, which features need improvement, and how learners progress through courses. For example, if a significant number of students struggle with a particular module, we can revise it for clarity.
In some cases, we may use tracking tools to deliver personalized content or recommendations. For instance, if you’ve recently completed a course on digital marketing, we might suggest advanced modules in related topics. These tools help create a curated educational journey that aligns with your goals and interests.
The data collected through tracking technologies benefits both you and Zynoro. It enables us to refine our services and develop new features while ensuring you receive relevant, high-quality educational content. For example, understanding popular learning paths helps us design better curricula that cater to the needs of our diverse user base.
We understand that not everyone is comfortable with tracking technologies, and we respect your right to control your data. Below, we outline your options and the potential impact of disabling these tools on your experience with Zynoro.
You have the right to manage your data preferences, including opting out of certain types of tracking. These rights are supported by frameworks like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring that your choices are respected and actionable at all times.
Most browsers allow you to modify cookie settings. For example, in Chrome, you can go to “Settings,” then “Privacy and Security,” and adjust permissions under “Cookies and other site data.” Similarly, Firefox users can navigate to “Preferences” and then “Privacy & Security” to customize their choices.
Within Zynoro, you’ll find tools to manage your preferences directly. Our preference center allows you to enable or disable specific categories of tracking, such as functional cookies or analytics tools. This ensures that you have control without needing to navigate external settings.
If you disable certain tracking technologies, some features may not work as intended. For example, rejecting functional cookies might prevent the platform from saving your course progress or remembering your settings, which could disrupt your learning experience.
If you wish to block tracking but still use essential platform features, consider privacy tools like browser extensions or private browsing modes. These methods can restrict non-essential tracking without affecting core functionalities critical to your learning journey.
To strike the right balance between privacy and functionality, evaluate the trade-offs of disabling tracking technologies. While privacy is vital, enabling certain tools can significantly enhance your educational experience by providing tailored, efficient, and seamless interactions with our platform.
Beyond tracking technologies, Zynoro employs robust privacy practices to safeguard your data. Below, we outline key aspects of our broader data framework to provide additional clarity.
We retain user data only for as long as necessary. For example, course progress data might be stored for up to one year after account inactivity, while analytics data is anonymized and retained for long-term platform improvement. All deletion processes are automated and secure.
Our platform uses encryption, firewalls, and regular vulnerability testing to protect your data. Organizational safeguards, such as employee training and restricted access, further enhance security. These measures ensure that your information remains safe from unauthorized access.
To enhance our services, we may integrate data from other sources, such as surveys or external educational tools. For instance, combining user feedback with learning analytics helps us design more effective courses tailored to your needs.
Zynoro complies with all relevant regulations, including GDPR and FERPA, ensuring that your data is handled responsibly. These frameworks guide our practices and provide additional protection, particularly for users in the education sector.
For international users, we adapt our data handling processes to align with regional laws. For example, data from EU users is stored and processed in compliance with GDPR, while users in other regions benefit from similarly rigorous standards.
We work with external providers to enhance Zynoro’s capabilities. Below, we detail how these integrations function and what they mean for your data privacy.
External providers include analytics platforms, payment processors, and third-party educational tools. Each plays a unique role in supporting and expanding Zynoro’s offerings.
Analytics providers might collect information like page views, time spent on courses, or device types. Payment processors, on the other hand, handle sensitive financial data securely. Each provider collects only what’s necessary for their function.
External parties use collected data to provide their services to Zynoro. For example, analytics tools help us understand platform trends, while payment processors ensure secure transactions. These activities are governed by strict contracts.
Most external services offer opt-out features. For instance, you can disable Google Analytics tracking by using their browser extension. We provide links to such tools in our preference center for your convenience.
All external providers are bound by contractual obligations to protect your data. Technical safeguards, such as encryption and anonymization, further ensure that your information is handled responsibly.
Zynoro employs additional technologies to optimize your experience on our platform. Here’s a closer look at how these tools work and how you can manage them.
Web beacons and tracking pixels are small, invisible images embedded in emails or web pages. They help us measure engagement—for example, whether a user has opened a course announcement or completed a specific activity.
If employed, device recognition uses unique identifiers to ensure consistent access across devices. For example, it allows you to resume a course on your tablet after starting it on your computer.
We use local and session storage to temporarily save data, such as quiz progress or video playback preferences. These tools enhance functionality without relying on external storage methods.
Server-side techniques may be used to monitor platform performance, ensuring smooth operations. For example, tracking server response times helps us identify and resolve issues quickly.
You can control these tools through browser settings or by disabling certain features in your account preferences. Detailed instructions are available in our support documentation to guide you through the process.